The Future of Service Delivery.

Business Consultancy



We provide consultancy services in South Africa specialising in delivering customer centric strategies and solutions to our clients. We use the power of strategy, research and analytics to help our clients understand their customers better and implement customer centric solutions that drive value to both customers and shareholders.

We develop bespoke big data and business intelligence solutions for marketing and finance departments. We segment customers, develop propensity models to better predict churn, up-sell and cross-sell, and track behaviour change.

We are also a leading provider of personalisation and loyalty solutions in Africa. Consumer markets on the continent continue to shift in dramatic ways.



We provide access to widely used consumer surveys through various solutions. We also undertake primary research, both qualitative and quantitative, to characterise and size market segments and to identify key trends. We mine and combine the full spectrum of data sources – from big transactional data sets, to surveys, to qualitative research – to provide rich insights into the lives of consumers and the factors that shape purchase decisions.

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